Security
Passport Screening
Perform and ensure passport checks are conducted at check-in and departure gates to ensure positive identification.
Aircraft Guarding
 Arrange guarding services for business aircrafts.
Catering
Arrange guarding and escort of catering.
Baggage Transportation
 Transportation services arranged for delayed or unaccompanied baggage. Customs clearance and delivery of baggage safely and swiftly to passenger's final destination ensured.
Cargo
 Security control of cargo, mail, courier services and carriage of dangerous items in aircraft hold are carried out according to ICAO / HCAA / FAA and client airline security procedures.
Security Audits
 Evaluation of individuals used to perform security services, including employees of companies under contract, and ensure they are able to perform functions according to prescribed directives.
 
Following Arrangements on Airline's behalf:
Applications for traffic/landing permissions to HCAA
Baggage escort in security sealed trucks for off airport check-in
Passenger baggage reconciliation against manifest
Baggage guarding
Baggage x-ray & Security Procedures
 
Safety
Great emphasis is placed on flight safety by the aviation industry, but it is important not to overlook the many hazards, which may be faced on the ground. Our safety programme emphasises the importance so that staff can identify hazards, evaluate risks and do their best to reduce the threat to safety in all areas for aircrafts passengers and staff.
 
Operations - Flight Dispatch
A 24 hours communication link provided between the operations department and the destination airport preventing and resolving problems, thus keeping up the image and efficiency of our client airline. With on-line connection to Eurocontrol our dedicated professionals are able to provide flight crews with up to date information thus minimizing delays. On the day of the flight this department is the link between the client airline and ground operations. Flow Control and various service providers and our network of trained Station Managers at destination airports. We are continually assessing ATC and weather conditions as well as liaising with the destination airports, therefore making it easier to prevent, where possible, problems and potential abnormalities before they arise.
Weather charts
 A complete databank of global weather information is available to us. Updated weather briefing / forecast to the hour briefing, forecast and Notams are available for all flights.
Slot Management
 Utilizing our on-line connection with Eurocontrol, monitor, update flight plans and arrange / refile estimated off block times and calculated take-off times for all flights operating through our network.
 
Crew Administration
At Esiness we believe that after a long day, crew members deserve 'quality time' to rest for their departure flight. From landing to takeoff we pay attention to every detail to ensure that everything is arranged and provided prior to their arrival.
In cooperation with our incoming travel business sector, we have accounts with all major hotels and have negotiated advantageous rates which are available to our clients for their crew.
Upon arrival at the airport our team will meet and assist crew and provide them with all relevant documents. After crew briefing we escort and transport crew to the aircraft where all service providers are available fuel, catering etc.
 
Services Provided
Distribution of relevant information provided by carrier to all parties concerned.
Crew accommodation
Crew transportation
Escort crew through airport facilities
Liaise with hotel on crew call and pick-up times
Take necessary action as specified by the carrier
Crew briefing facilities with telephone, fax, E-mail and telex
Car rental for engineers or other crew member as requested by airline
Mobile telephone for engineer or other crew members requested by airline.
Screening of all invoices, payment of and recharging all costs to the airline.
Passenger welfare arranged upon request in the event of aircraft delays and abnormalities.